"Don’t underestimate your ability to bring value to someone else."
Michelle Tillis Lederman, The 11 Laws of Likability
"The Law of Familiarity. People feel comfortable with who and what they know."
Michelle Tillis Lederman, The 11 Laws of Likability
"If you want to make others feel good, start by feeling good yourself."
Michelle Tillis Lederman, 11 Laws of Likability
"People are more apt to remember how you made them feel than what you said."
Michelle Tillis Lederman, 11 Laws of Likability
"Listening is a powerful building block: Continue improving your listening skills and your likability will naturally increase."
Michelle Tillis Lederman, 11 Laws of Likability
"Effective listening is the single most powerful thing you can do to build and maintain a climate of trust and collaboration. Strong listening skills are the foundation for all solid relationships."
Michelle Tillis Lederman, 11 Laws of Likability
"This is the foundation of the law of listening: You have to listen to understand."
Michelle Tillis Lederman, 11 Laws of Likability
"Genuine curiosity can lead to more authentic, engaging conversations, which lay the foundation for sustained relationships."
Michelle Tillis Lederman, 11 Laws of Likability
"But continuing to initiate conversations and be curious about people is fundamental to building valuable relationships, because curiosity creates connections—that is the law of curiosity."
Michelle Tillis Lederman, 11 Laws of Likability
"Energy is contagious. What we give off is what we get back."
Michelle Tillis Lederman, 11 Laws of Likability
"Learning how to put out the right energy at the right time in the right place—and doing it authentically—is a fundamental part of effectively connecting with others. Authentic positive energy is likable."
Michelle Tillis Lederman, 11 Laws of Likability
"To be perceived as authentic and sincere, you must be true to yourself and your energy in a situation. "
Michelle Tillis Lederman, 11 Laws of Likability
"When we understand that energy is something we create, we can work on driving the energy rather than having it drive us."
Michelle Tillis Lederman, 11 Laws of Likability
